This service is provided by an independent, vetted supplier.
The resident app is used to book, pay, and communicate securely, but the supplier remains responsible for delivering the service.
This supplier has been vetted by Blackbell, the technology provider powering this app, and has completed over £1M+ worth of services through the platform across +3000 bookings.
All bookings, payments, and messages are recorded in the app and visible to the building team where relevant.
If you experience any issue, you can
contact Blackbell support directly via the app. Blackbell has full access to order history and communication to help resolve any situation quickly and fairly.